Identify Yourself (Imagine deep male voice at the end of a commercial...). Ive been meaning to write a review on this company and haven't gotten around to it (I know I haven't gotten around to anything on here lately, sorry y'all. More on that later). But new experiences with this company and their customer service has motivated me to finally do this! (*DISCLAIMER* this is not a payed for or promoted review. Its just my honest opinion on a product!)
First, lets talk about ID bracelets for a sec... starting with a list of reasons why I wear one:
- My mom FREAKS out if I'm not wearing one
- It decreases my mom's stress levels
- My mom MAKES me
Okay, okay, those may all be true but here are some legit reasons ;)
- I have an hour commute to school, one way, at least 2-3 times a week- and I don't always remember to eat breakfast (bad Kelby). In the event of a hypo, I may or may not drive like a drunk. And if I'm driving like that, how in the name of Pete am I going to be able to explain why I am driving like that if I get pulled over? Hopefully, before the cop pulls me out of my car and tries to make me walk the line, he (the cop) will take notice of the giant red Medical Alert symbol on my wrist and NOT arrest me (although, if we are being honest, that would make a TERRIFIC story..*evil laugh*)
- What if I just randomly pass out in the mall (Or anywhere) when I'm by myself...? O.O
So see, really, my mom is just SMART.
My first medical alert bracelet was green- and awesome. You may remember here where I told y'all how I lost it. So we ordered new one, complete with a set of interchangeable colorful bands. That worked great! Until the faceplate got so scratched you couldn't even read my name.. a lot of good that would do if I passed out. We discovered it was because my bands were too loose, which caused the bracelet to slide around a lot and get hit on stuff. So my mom (beautiful soul that she is <3) emailed the company to ask why the bracelet was so scratched. They asked us to send it back and then promptly returned a new one with a set of smaller bands FOR FREE.
Yup. 35 bucks out of their pocket. Well this all would have been great, but the new bands were too small and practically cut off my circulation, so I just stopped wearing it. Which didn't make my mom very happy...so she emailed them once again to figure out how we could fix the problem. Mind you, she never asked them to send us free stuff. At least, not that I know of :b They didn't have any bands that were my exact measurement, so they ended making a bigger plate to compensate for the shorter bands. They sent this plate, in a higher quality metal so it is less likely to get scratched, along with TWO sets of bands (long and short) to me, once again, FOR FREE. Now tell me that's not customer service?!
Moral of the story?
Check out American Medical ID.
You wont be sorry!
~Satisfied T1D Customer
(All pics are of the newest bracelet, which fits like a charm! Ha, get it, charm?)
No, my sweet T1D. I did not ask for anything free. They are just an awesome company with great customer service!
ReplyDeleteI love you
Stressed Momma ;)